WORK THINKING ABOUT CONTACT

USA TODAY NETWORK

Platform strategy across 200+ newsrooms. Translating strategic intent into operational reality at national scale.

At the scale of a national media network, platform decisions are never just technical. They shape how journalism is produced, how trust is earned, and how organizations adapt under constant pressure.

My work with the USA TODAY Network focused on operating at that intersection—helping leaders and teams make platform and product decisions that aligned technology, human workflows, and long-term organizational goals.

Rather than treating platforms as static infrastructure, the work approached them as living systems: shaped by incentives, habits, culture, and evolving audience expectations.

My Role

What Made It Hard

What Changed

The work helped move platform conversations away from reactive fixes and toward intentional systems design—supporting both day-to-day execution and long-term resilience.